# What is Scheduling (Rota) Software?

Scheduling software plans shifts and coverage. SMEs in retail, hospitality, or field teams use it to match demand, control overtime, and ensure compliance with rest rules.

Source: https://faqtic.co/glossary/scheduling-software

## Why it Matters for SMEs

- Matches demand
- Controls costs
- Improves fairness

## Example in Practice

Factorial manages shifts, swaps, and availability.

## Frequently Asked Questions

### Forecast demand?

Use sales or service data.

### Handle swaps?

Yes, with approvals.

### Track overtime?

Yes, via time and scheduling.

---
Canonical HTML: https://faqtic.co/glossary/scheduling-software