# What is Cross-Training?

Cross-training teaches employees skills outside their role. SMEs use it to improve coverage and reduce risk when people are absent.

Source: https://faqtic.co/glossary/cross-training

## Why it Matters for SMEs

- Improves flexibility
- Reduces risk
- Boosts engagement

## Example in Practice

Factorial tracks skills gained through cross-training.

## Frequently Asked Questions

### Why cross-train?

To reduce single points of failure.

### How to track?

With skills matrices.

### Employee reaction?

Often positive for growth.

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Canonical HTML: https://faqtic.co/glossary/cross-training